Careers
Customer Care Executive
Join our team as a Customer Care Executive and be the voice of Home Thali!
As a Customer Care Executive, you will interact with customers, address their inquiries, resolve issues, and ensure a smooth experience for our users. A friendly and professional attitude is essential.
- Handle customer calls and emails professionally.
- Resolve complaints and provide product/service information.
- Coordinate with internal teams for order updates.
Customer Care Lead
Lead our Customer Care team and set benchmarks for customer satisfaction.
As a Customer Care Lead, you will oversee the customer care operations, mentor your team, and ensure high-quality service standards are met. Leadership and problem-solving skills are a must.
- Train and manage a team of customer care executives.
- Analyze and resolve escalated customer issues.
- Develop strategies to improve customer satisfaction.
Quality Executive
Ensure the quality of every meal delivered by Home Thali.
As a Quality Executive, you will oversee the preparation, packaging, and delivery of meals to ensure compliance with our quality standards. Attention to detail and an eye for perfection are key.
- Inspect food preparation and packaging processes.
- Monitor hygiene and safety standards.
- Coordinate with food providers to maintain quality.
Delivery Girl/Boy
Be the backbone of Home Thali's operations by delivering food with care.
As a Delivery Executive, you will ensure timely delivery of meals to our customers. A valid driver's license and knowledge of local routes are required.
- Deliver meals promptly and professionally.
- Ensure the safety and freshness of the meals during transit.
- Maintain records of delivery and payments.
Marketing Executive
Promote Home Thali to reach more customers and build the brand.
As a Marketing Executive, you will work on campaigns, build customer relationships, and help expand our reach. Creativity and communication skills are a must.
- Develop and execute marketing campaigns.
- Build partnerships with local vendors and businesses.
- Analyze market trends and customer feedback.
Female Marketing Executive
Join us as a Female Marketing Executive to lead women-focused campaigns.
In this role, you will target campaigns toward female audiences and help build customer loyalty programs. Strong communication skills and creativity are key.
- Plan and execute women-centric marketing campaigns.
- Collaborate with female-led businesses and vendors.
- Build customer loyalty programs targeting women.
Digital Marketing Executive
Take Home Thali's online presence to the next level.
As a Digital Marketing Executive, you will manage our social media, run digital campaigns, and analyze online engagement. Experience with digital marketing tools is required.
- Create and manage content for social media.
- Run targeted ads and analyze their performance.
- Optimize SEO and manage the website's traffic.
